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Multiple Vacancies

Sikar Group Sikar Negotiable

Job Description

Muthoot Finance Ltd. is currently hiring for the position of Jr. Relationship Executive & Customer Care Executive.

 

Job Description for Jr. Relationship Executive:

Responsible to attending walk -in clients at Branches. Responsible for accepting & appraising gold jewellerys as per company norms. Ensuring proper Verification & Valuation of Collateral Securities and Documents. Responsible for processing/ documentations of Loans & other financial services. Responsible for cross selling of all products and achieving of individual & branch targets. Responsible for conducting field visits and meeting corporate customers for business development. Responsible for ATM monitoring & functioning if the same is attached to the branch. Ensuring following of all procedures & policies as per laid down by the organization. Coordination with various Banks & preparation of BRS. Responsible for completion of all Accounts related works in the branch. Responsible to maintain up-keep of the branch and ensure confidentialy in all dealings. Responsible for tele-calling customers for following up on interest collection regularly.

 

Job Description for Customer Care Executive:

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporates and institutional clients to promote gold loan proposition. To handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily Conducting outbound marketing activities to ensure continuous Walk-In the branches.

Education/Experience

Experience Required: 0-4 years

 

Education Required: Must be a Graduate Regular

Job Summary

  • Join WhatsApp Group : Jobs in Sikar
  • Published on: 2020-11-20 20:13:38
  • Last Employer Activity: 2020-11-20 20:13:38

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