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Technical Support Engineer

Job Description

Job description

Dear All,


We are having an urgent opening for Technical Support Engineer (Male) in Gujarat (A.


LOCATION: Ahmedabad


EXP: 1 TO 2 YEARS


Job Description

  • Install and configure the computer applications
  • Monitor and maintain computer networks
  • Maintain good and smooth communication with customers through different channels like web, email, and phone
  • Prioritizing and managing the workflow
  • Troubleshooting, diagnosing and resolving the issue
  • Maintaining procedural documents and reports
  • Ability to learn and work on changing technologies
  • Respond to customer's calls, emails and act accordingly regarding issues
  • Establish and maintain a good working relationship with customers and other professionals
  • Strong communication skills both written and verbal to interact confidently with clients
  • Great analytical and problem-solving skills help in resolving the issue faster
  • Strong troubleshooting, diagnosing skills to resolve technical issues
  • Good knowledge of computer systems, mobiles, and other techs
  • Strong customer focus and technical knowledge of the company products or services
  • Visit the client's location and solve the queries of them.
  • It's totally a field job.

 

Education/Experience

Experience : 1 - 2 years

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