We are having an urgent opening for Technical Support Engineer (Male) in Gujarat (A.
EXP: 1 TO 2 YEARS
- Install and configure the computer applications
- Monitor and maintain computer networks
- Maintain good and smooth communication with customers through different channels like web, email, and phone
- Prioritizing and managing the workflow
- Troubleshooting, diagnosing and resolving the issue
- Maintaining procedural documents and reports
- Ability to learn and work on changing technologies
- Respond to customer's calls, emails and act accordingly regarding issues
- Establish and maintain a good working relationship with customers and other professionals
- Strong communication skills both written and verbal to interact confidently with clients
- Great analytical and problem-solving skills help in resolving the issue faster
- Strong troubleshooting, diagnosing skills to resolve technical issues
- Good knowledge of computer systems, mobiles, and other techs
- Strong customer focus and technical knowledge of the company products or services
- Visit the client's location and solve the queries of them.
- It's totally a field job.