Job Description

Enabling partners and customers with service support from TTL support functions Controlling Channel & Channel Partner Manpower (FOS) attrition Ensuring completion of Business Planning with all active channel partners Driving the capability building plan with partners by ensuring timely trainings for various parameters Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc. Assisting the Partners in Large deal Closures by accompanying them for Customer calls Ensuring Channel Policy Adherence and Processes in the assigned territory Facilitating the issue resolutions at customer end through partners and support teams, if any. Capability presentation in accounts with solution architect to achieve Target EPPC

(Existing Product Per customer)

Key Customer External: Customers, Channel Partners, FOS Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login.