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Desktop Support Engineer

Job Description

Job description

Hands-on experience working on below:


 

    • Security Anti Virus, Encryption (Bit locker), awareness in password policies and Malware
    • Active Directory - creating and managing users accounts, creating, and managing distribution/security groups
    • Windows - 7,8 & 10
    • Emails, MS outlook and MS Exchange 2013
    • Hands on windows Servers - 2013
    • Basic Networking - assigning VLAN’s
    • One Drive and Office 365 Products
    • Salesforce, Skype for Business
    • Apple hardware and products
    • Audio/ Video conferencing
    • Mobile phone management
    • Microsoft Office Products
    • Hardware – Laptops, Desktops, Printers, Mobile Phones, peripherals

Essentials


    • Willing to work on rotational shift. (24x7)
    • Strong Communication and customer Skills
    • Ticket triaging and queue management
    • Experience working in an L1 and L2 role
    • Previous experience of providing IT support in a fast paced, dynamic corporate environment.
    • ITIL and Incident Management
    • Remote Support Skills

Education/Experience

Experience : 4 - 7 years

Job Summary

  • Join WhatsApp Group : Jobs in Ahmedabad
  • Published on: 2021-04-29 01:36:48
  • Last Employer Activity: 2021-04-29 01:36:48

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Desktop Support Engineer Jobs in Ahmedabad