Roles and Responsibilities

Designation AR - Technical Support Executive - SR / TL

Shift Timings 24 / 7  

Experience – 1 year as TL in IT Field (Must) and overall experience on the same field should be 3 years  

Job Summary  

Maxerience highly believes on Artificial Intelligence & Internet-of-Things based systems for the digital world.  

We are seeking for a reliable and organized person to join us as a Support Function Executive. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and confident on your skills and experience, do join immediately for achieving new goals

Job Description 

• Should be from Computer Science contextual (UG / PG / Both) 
• 3-year prior experience in the same field or any IT related industry (Must)  
• Networking skills to perform remote troubleshooting to isolate and diagnose incidents 
• Excellent Skills of Linux operating system, Bash command language / scripting, JSON format, SQL Database, APIs (handling, troubleshooting), Electronics fundamentals  and .NET programming 
• Excellent / Good communication in English – Read, Write and Speak  
• Hands on experience – SQL / Python / Coding / QA / Testing etc.(SQL is must) 
• Excellent in Debugging (Scenarios such as App, DB, Real Time Analysis etc.) 
• Quick Learner – Self Learning  
• Providing prompt and accurate process related reports 
• Participating on all official meetings  
• Interactions with Managers / Clients / Management 
• Excellent in Analytical Skills  
• Flexible in working hours at any given time 
• Implementing new initiatives and innovative ideas  
• Constantly looking for ways to improve processes 
• Task & Decision-Making Competency is required to ensure that SLA is achieved with high quality and zero errors
• Providing prompt and accurate process related reports 
• Adhering to set standards and procedures 
• Will be reporting to Team Leader 
• Salary – As per company remuneration