Job Description

The Senior Project Manager role within our Technology line focuses on long-term client engagements with dual responsibilities: ensure stable client environments and drive client enhancement initiatives. This role requires someone who thrives in a fast-pace environment where priorities shift quickly. An ideal candidate keeps their cool under pressure. They reassure clients by setting proper expectations for effort and schedule to resolve issues and developing enhancements. The role requires a high degree of collaboration both within the service line and across other Rightpoint service lines to ensure that we deliver the right skillset at the right time.

This person is the client’s main interface with Rightpoint, so they need to have outstanding client management skills, including the ability to help clients set priorities, manage timelines, and understand technical implications of a given solution.

It is important that the Technology Senior PM have a strong and diverse background in not only oversight of technical projects, but can also bring to bear the requisite client-facing soft skills that foster positive communications and trust among your clients.

Objectives

The Senior Project Manager Will

The Senior Project Manager will be responsible for the day-to-day management and delivery of both projects and ongoing support relationships for Rightpoint clients.

• Assist clients in the scoping and prioritization of their various initiatives.
• Set client expectations around effort and schedule for completing initiatives
• Create and execute project work plans (Scope, Schedule, and Budget)
• Plan and secure team staffing needs throughout the engagement
• Actively work with the team to manage work assignments and deliverables
• Review deliverables prepared by team before passing to client
• Effectively apply Rightpoint project methodology and standards as required
• Prepare engagement quality reviews and using appropriate quality assurance procedures
• Control project risk and Rightpoint’s exposure

Client Management

• Manage day-to-day client interaction and set client expectations
• Develop lasting relationships with client personnel that foster client loyalty
• Continually seek opportunities to increase custom