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Pre Sales Engineer

Job Description

About the job

Role

The pre-sales engineer will work with the sales team to communicate with the customer to identify and define the exact customer technical and business requirements, as well as define the scope of work. This role will require to provide customers with solutions overview and proof of concept demonstrations for Indusface solutions and services. In this role, primary work on POC and implementation of Indusface ‘s product line will be key. The pre-sales Engineer would also be accountable for convincing new partners and customers about security products and services portfolio as well as for the satisfactory technical query resolutions covering all the pre-sales cycle and the account development. Good Communication and written skills are must for this Role along with Technical capabilities. Flexibility in Working hours is must. Should have experience in handling US customers.

Job Description
  • Providing product demonstrations and showing the value add of Indusface ‘s solutions.
  • Work independently and as a vital member of the sales team.
  • Work with the sales team to strategize on sales approaches to develop businesses.
  • Work towards showing value during a technical proof of concept and to drive the activity to a logical closure.
  • Manage the technical needs of the existing strategic customer base and ensuring that any escalations are amicably handled.
  • Contribute towards building technical collaterals (Whitepaper/Case Studies/Blogs).
  • Successfully deploy Indusface ‘s solution for newly acquired customers as per the scope.
  • Analyse and troubleshoot deployment issues in a timely manner.
  • Own the deployment related inquiries/issues and act as a primary point of contact.
  • Conduct strategic customer/Partner/Reseller/Distributor trainings periodically
  • Maintaining personal technical level proficiency & apply them to find out specific use case or technical solution for target account
  • Independently handle the business strategic accounts as a Technical account manager to meet client’s requirements.
Candidate Profile
  • Bac

Education/Experience

Job Summary

  • Join WhatsApp Group : Jobs in Ahmedabad
  • Published on: 2021-05-09 21:02:59
  • Last Employer Activity: 2021-05-09 21:02:59

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