System Specialist (Linux)-L3:

• Should be responsible for all Linux server activities at data centre and DR like installations, upgradations, migration, incident, change, performance tuning activities, reporting and patching etc.

• Responsible for all Linux server Management

• Responsible for all Linux server tickets & alert response/resolution time management

• Should be responsible for testing all Linux server services in DC & DR

• Should be responsible for installation, configuration, troubleshooting and monitoring of backups

• Should be responsible for managing Linux Cluster

• Should be responsible for Performance Tuning and Hardening of Linux servers

• Should be responsible for all Linux server patching and upgrade

• Should Plan & schedule train for Linux server L2 administrator

• Should be responsible for managing all Linux server IP Addressing assignment in DC & DR

• Should be responsible for shift roaster management

• Should be responsible for trouble shooting all Linux server severity 2 tickets

• Manage OEM / Vender ticket for all Linux servers

• Prepares and maintains weekly and monthly Linux server reports

• To ensure that servers, processes and methodologies as specified are followed to sure effective monitoring, control and support of IT Service delivery

• Make escalation to upper level related to all Linux servers

• SLA Management for all OEM/ Vendors