Solution Specialist responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust.

Key Responsibilities

• Understand OnPrintShop ECommerce Web-to-Print Solution
• Account Management - Handling B2B clients & help them implement technology successfully
• OnPrintShop Functionality & Features understanding
• Supporting client & guiding them using the OnPrintShop Solution
• Solving their functional & technical queries over email/call/chat
• Providing them training & assistance with best practices to use the Solution

Skills Required

• Good communication is a must
• HTML, CSS & Basic JavaScript knowledge
• Flexible to work in night shift