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Technical Support (Performance) Manager

Job Description

Job description


Hiring for Technical Manager


Location - Ahemdabad


Profile: Performance Manager

Responsibilities

  • Should have experience in managing a team
  • Apart from working on a broad spectrum of technical issues, an operations manager should be able to recruit, select, train, assign, schedule, coach, counsel and discipline employees
  • Create documentation on best practices, settings and check list for the EHR product as per guidelines and findings in the team and update them at regular intervals for client view as well as internal teams.
  • Work on creating reports for product performance and interacting with multiple teams as needed to generate these reports and have meetings on getting these reviewed
  • Work with the deployment team on giving them any patches or settings that need to be mass deployed across practices for performance improvement.
  • Maintain a list of top performance issues reported by clients and have regular meetings with stake holders on the same to identify the next steps on addressing these.

Skills Required :

  • From Moderate to an expert level of knowledge on Database like MySQL and MSSQL.
  • Should know database optimization and indexing techniques for MySQL and MSSQL
  • Networking Concepts. Knowledge on network tools like Fiddler, Wireshark
  • Skills in Debugging java code and understanding exceptions
  • Exceptional skills in tomcat architecture and understanding
  • Understanding of multi-tier application and SaaS architecture.
  • An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
  • To recognize the importance of customer focus and/or of serving the needs of the end user
  • Excellent communication skills, Analytical and problem-solving ability
  • Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization
  • Organizational skills and the ability to prioritize workload.
  • Should be flexible enough to work in any shifts 24*7.

Education/Experience

Experience : 7 - 12 years

Job Summary

  • Join WhatsApp Group : Jobs in Ahmedabad
  • Published on: 2021-05-29 21:23:32
  • Last Employer Activity: 2021-05-29 21:23:32

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Technical Support (Performance) Manager Jobs in Ahmedabad