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Technical Support Engineer

Job Description

Job description

1. Support trouble-shooting client issues with high level data analysis and project
review.
2. Evaluate client applications using apt hardware and software platform based on given configuration.
3. Develop code updates to fix reported defects.
4. Maintain interaction within entire organization and third-party related entities.
5. Provide detailed information with Tier 1 clients as required.
6. Implement best programming practices in software engineering.
7. Engage in internal issues review.
8. Assist in support hours of operation and off hour production emergencies.
9. Perform level of effort estimates for assigned tasks and change orders.
10.Revise client identified issues and contribute to SOW/FS/Tech Specs as required.
11.Help stabilize new products from R&D into Production.
12.Identify root causes of technical issues in production and out of box failures.
13.Design and develop solutions to fix identified problems.
14.Interact with project teams for new products development giving insights from
technical issues of previous products.
15.Study and recommend corrective solutions for enhancing manufacturing efficiency.
16.Application code changes (how the application works end-to-end)
17.End-to-end deployment process
18.Hands on knowledge of shell scripting, Linux commands
19.Application debugging skills (application & Infra)
20.Experience working with Middleware teams, Linux SA, MONGODB, Network teams


Responsibilities include:
Implement on-premises applications (VPC & Physical servers) that are highly available, scalable, and self-healing Manage implementation of critical application setting up Infrastructure hardware/software.
Experience on UNIX Linux operating systems with knowledge of shell scripting.
Basic knowledge of MONGO DB databases with experience in writing SQL queries
and JAVA scripts, Good understanding of UML (Sequence diagrams, component
diagram, deployment diagram etc) . Good understanding of NodeJS and Mongo DB.

Education/Experience

Experience: 1 - 3 years

Job Summary

  • Join WhatsApp Group : Jobs in Vadodara
  • Published on: 2021-06-10 21:02:35
  • Last Employer Activity: 2021-06-10 21:02:35

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Technical Support Engineer Jobs in Vadodara