Zigsaw

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Greetings from MME, New Delhi

Designation: – Data Analyst

Industry: IT/Software Development

Job Location: Gurgaon

Job Purpose

This position is part of a team of digital optimization experts who are responsible for providing data driven insights and recommendations, helping our clients to identify high-value optimization opportunities to improve business performance.

Key Responsibilities:

Work closely with Customer Success team to understand customers’ business objectives and personalization use cases

Set up dashboards & reports and analysis across multiple channels (website, paid search, email, mobileapp) for each customer
Monitor customers’ KPIs on a daily basis and share any useful insights within Customer Success team
Utilize first party and third party data to evaluate the performance of personalized content & products, and its attributed impact on customer engagement and sales

Analyze various types of raw data (e.g. web analytics, clickstream, transactional) to unearth problems in companys decision making algorithms, mitigate risks for our customers & create actionable next steps for the product & delivery team
Provide in-depth analysis of customer’s business performance impact pre vs. with personalization
Create monthly optimization reports for each customer, including performance analysis and recommendations backed up by data for the customer’s personalization project

Present Optimization reports to customer in monthly optimization meetings

Zigsaw

Data Analyst

Job Description

Education/Experience

Data Analyst

Job Description

Education/Experience

Job Summary

About the Recruiter/Company