Job Description

Essential Job Functions

• Performs complex design, implementation, and maintenance of multi-product modules/sub- systems to ensure that business needs are met. Assists in outlining new product/service business case justification to ensure that proposed solution can deliver articulated business benefits to clients.
• Participates in product design meetings with management, other developers, and cross-functional technical teams to ensure that product development adheres to client specifications and is consistent across various units. May select technology vendors to meet business needs.
• Participates in determining standards and best practices within area of product expertise. Investigates matters of significance discovered by quality assurance and product support to ensure that appropriate solutions are developed to address current and potential problems.
• Provides insight and advice to customers concerning applicability of specific complex
  products/technologies.
• Conducts unit testing and integration testing for functionality and limits to ensure that final product is functional and meets client specifications. Manages client expectations and balances the needs of organization and client to ensure satisfaction for the various relevant parties.
• Identifies potential uses for product and technologies, addresses issues and designs strategies to ensure that product meets business needs. Recommends specific product configurations to assist with overall product design and integration.
• Provides insight and advice to customers regarding applicability of complex products/technologies.
• Creates plans for acceptance testing. Conducts and/or participates in tests and leads product launches into new and existing markets to ensure that product meets business needs. Works with clients during requirements definition to ensure that business needs can be met; works with vendors and operations groups on interoperability testing.
• Researches and understands the business environment including, target environment, performance criteria and competitive issues to ensure that product marketing strategies address relevant issues effectively. Research new technology or development tools to remain informed of current technology.
• Designs and conducts user training courses. Determines training courses needed to address gaps in client knowledge of products a