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Operations Manager - Ecommerce

Job Description

  • The Operations Manager role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO).
  • You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader.
  • The goal of this position is to secure the functionality of business to drive extensive and sustainable growth and must be willing to work under pressure, plan personal workload effectively, and delegate.
  • Job Location - Tamil Nadu, ECR
  • Remuneration - You will also be eligible for pay-for-performance compensation every quarter based
    on revenue growth.

Objectives of this Role - 
● Design, plan and implement business strategies, plans, and procedures
● Driving the company’s operating capabilities to surpass customer satisfaction and
retention, and company goals.
● Translate strategy into actionable goals for performance and growth helping to
implement organization-wide goal setting, performance management, and annual
operating planning
● Oversee daily operations of the company and the work of executives (Warehousing,
IT, Marketing, Sales, Finance, etc.)
● Ensure effective recruiting, onboarding, professional development, performance
management, and retention
● Delegating responsibilities to ensure staff members grow as capable participants.
● Participate in expansion activities

Daily and Monthly Responsibilities -
● Analyze internal operations and identify areas of process enhancement
● Develop actionable business strategies and plans that ensure alignment with
short-term and long-term objectives developed in tandem with the CEO
● Directly oversee operations, HR, and accounting, and partner with the CEO on sales
management to budget for sufficient investment capital to achieve growth targets
over the near term
● Monitor performance with tracking and establishing corrective measures as needed,
and prepare detailed reports, both current and forecasting
● Maintain and build trusted relationships with key vendors, agencies, and stakeholders

Education/Experience

Skills and Qualifications - 
● Proven experience as operations manager or relevant role
● 3+ years experience in the E-commerce industry
● Understanding of business functions such as HR, Finance, marketing, etc.
● Demonstrable competency in strategic planning and business development
● Outstanding organizational and leadership abilities
● Working knowledge of data analysis and performance/operation metrics
● Working knowledge of IT/Business infrastructure and MS Office
● Be able to diagnose problems quickly and have foresight into potential issues
● Interest and Knowledge on Gaming

Job Summary

  • Join WhatsApp Group : Jobs in Chennai
  • Published on: 2022-08-25 10:17:48
  • Last Employer Activity: 2022-11-07 06:36:00

About the Recruiter/Company

  • Company/Recruiter Name: Recruitment Specialist ~ Uma Sankar
  • Details: This is Uma Sankar working with Zigsaw as a Recruitment Specialist. I specialise in recruitment for non-IT roles from Delhi/NCR, SAP, Salesforce, IT Hardware, Networking, System Admnstrator, Business Analyst, Product Manager and Project Manager roles at Zigsaw. If you are looking for Jobs in the above domain OR for any query related to the above Job, kindly reach to me on Call and WhatsApp at 9884958982 OR E-mail your resume at uma.sankar@zigsaw.in

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Operations Manager - Ecommerce Jobs in Chennai