Job Description

Responsibilities: * Greet customers and interact with them to understand their vehicular problems. * Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems. * Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed. * Maintain and manage a daily record of repairs and services of vehicles undertaken and completed. * Ensure delivery of vehicles to customers on time. * Handle and manage softly the minor complaints and irritants with the customers. * Supervise, manage and monitor automotive service technicians and repairers. * Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. * Ensure customer satisfaction at the highest level through effective services and repairs. Qualification- B.Tech / Diploma in Mechanical / Automobile engineering, Experience: 6-7 years of work experience