Job Description

Responsibilities: - Handle queries and complaints of the Amazon related to products - Transaction handling Services, Problem Solving Efficiency - Numerical Ability, High level of accuracy - Energetic, friendly and approachable individuals that understand the impact of great customer service - Responsible to deliver high quality and productivity results that meet the identified targets - Strong ability to multitask and take fast decisions independently - Maintains composure and patience with customers Skills: - Excellent verbal, written and listening skills - Should have good command over Grammar and Fluency in English - Should not have any MTI while conversing - Details of several functions to provide quality service - Good knowledge of computers - Ability to Write/type messages to ensure the professional tone - Flexible to work in rotational shifts as per US Hours, according to business needs - Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%) - Excellent interpersonal skills Qualification: Graduation Experience: 0-6 months