Job Description

Pre-requisites: * CRM Functional experience includes extensive business process knowledge in areas such as Interaction Center, WEB UI, Mobile Integration, Service Management, Marketing, and Sales Including integration areas with Sales and Distribution, Materials Management, Production Planning, Financials, and Controlling. * SAP C4C Solution experience includes Account Management and Intelligence, Productivity and Personalization, Real-Time Analytics, Opportunity Management, and Insight * Experience in Integration between C4C and CRM On-Premise / SAP ERP either using HCI or PI * Strong exposure on SAP Cloud process design, web services and UI’s using HTML and Silver light * Good exposure on SAP CRM Mobile application processes and their integration with handheld devices - Mobile phones, tablets * Highly skillful in ABSL, UI Script, UI designer in Cloud Applications Studio (SDK) to develop and deploy complex C4C (Cloud for Customer) solutions Roles & Responsibilities: * Configuration of C4C solution using KUT * Experience in Creation of Extension Fields * Integration of C4C with Backend ECC and CRM * Perform C4C Administrator tasks for user creation * Enhancements of C4C solution SDK Toolkit on PDI platform * Report creation using custom development * Experience in fine-tuning and activities related to the new business objects * Adapt existing user interface to include extension fields * Establish extension field link between the new business object and an existing business object * Integrate data via web service and XML * Tracing and Debugging feature * Build data source for a new business object Experience: 5+ Years of Experience required