Job Description

Food & Beverage Service Supervisor Responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service • Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed • Maximize revenues by upselling and following budget guidelines • Handle guest concerns, reacting quickly and professionally • Balance operational and Colleague needs • Have full knowledge of all menus and promotions • Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet • Follow outlet policies, procedures, and service standards • Follow all safety and sanitation policies when handling food and beverage • Other duties as assigned • Previous Food and Beverage leadership experience preferred • Previous Point of Sale system experience required • Computer literate in Microsoft Window applications required • University/ College degree in a related discipline preferred • Excellent communication and organizational skills • Strong interpersonal and problem-solving abilities • Highly responsible & reliable • Ability to work well under pressure in a fast-paced environment • Ability to work cohesively as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times Education: Hotel Management