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Sr Executive - IT (In a reputed food service company)

Job Description

Experience – 2-3 years of experience in IT support Skills – - Excellent communication skills in English and local language - Excellent diagnostic and troubleshooting knowledge of hardware and operating system. - Strong Knowledge on Windows Server - Good Knowledge of SQL Query language and database analytical skill. - Excellent understanding of large MPLS network and different Wan Technology - Demonstrable experience of troubleshooting tools and techniques on Point of Sale - Experience in providing 4th line support for engineers when required using experience - Experience in handling escalation of incidents too, and in driving incident resolution with, technology vendors - Experience in implementing & managing ITIL based process frameworks. - Should be open to travel. 1. JOB DETAILS: Position Title:- Senior Executive – GRADE M2A Reports to:- Senior Manager Department:- IT Division:- Support 2. JOB PURPOSE: - Candidate to have the overall responsibility of IT Service Delivery in his working circle. - This includes Server/Desktop OS Support, Application Support, Network and Database Support, Vendor Management, New Projects (Internal) Implementations. 5. KEY ACCOUNTABILITIES: - Ensure IT services delivery are per agreed SLA and support team focused on the assure activities supporting all areas of IT Services. - Impart IT best practices followed across industry - Should have the ability to acquire business acumen in no time and identify the business requirement and adding value to business by delivering the requirement on time - POS (Microsoft .Net ) system of architectural understanding. - Strong SQL and Database knowledge. - Excellent troubleshooting knowledge on IT infrastructure. - Coordinate with Business stakeholders on the articulation of business needs, documentation getting issues resolved and managing delivery on requirements through support partners - Overseeing IT Operations support and co-ordinate with different stakeholders. - Skilled in Vendor management and Project execution in a structured manner. - Lead and motivate the team. 5. JOB CONTEXT: - IT Circle Server Delivery Manager 6. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal: - Functional Teams - IT team - OPS Team External: - Related Vendor / Partner Experience:- 2 - 4 Years

Education/Experience

Job Summary

  • Join WhatsApp Group : Jobs in Gurugram
  • Published on: 2019-09-10 04:15:58
  • Last Employer Activity: 2019-09-10 04:15:58

About the Recruiter/Company

  • Company/Recruiter Name: Recruitment Specialist ~ Ruchi Dangwal
  • Details: This is Ruchi Dangwal working with Zigsaw as a Recruitment Specialist. I specialise in recruitment for Automobile Industry PAN India + non-IT roles from Chennai, Pune roles at Zigsaw. If you are looking for Jobs in the above domain OR for any query related to the above Job, kindly reach to me on Call and WhatsApp at 8826781931 OR E-mail your resume at ruchi.dangwal@zigsaw.in

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Sr Executive - IT (In a reputed food service company) Jobs in Gurugram