Zigsaw

Digital Repair Specialist

Mahuva Group Mahuva Negotiable

Job Description

Job description:- 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duo body) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connector replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem-Solving skills 5. Handset repair skills 6. Customer Focus

Digital Repair Specialist

Job Description

Education/Experience

Job Summary