Job Description

HDB Financial Services invited applications for the below-mentioned position Branch Manager Experience:- 7 - 8 years experience, with at least 4 years in Retail Assets Job Role:- 1- Profitability Management - Maintaining & optimizing profitability for the branch 2- Target setting & management – Monitoring branch targets in numbers & volumes 3- Portfolio quality management - through superior underwriting, working closely with collections 4- Cost management – managing all branch operating costs including the cost of acquisition, operations, etc 5- People management – Motivating team, handling HR & administration function of the branch 6- Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. 7- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. 8- Manage and mentor the team and keep attrition of branch staff low. 9- Conduct regular meetings with branch staff.