Job Description

Greetings from Tech Mahindra Limited!! We are glad to inform you that Tech M is hiring for WFM Manager @Gujarat . Position: WFM Manager Eligibility: Any Graduate 5 to 9 years of overall experience into MIS/WFM BPO Telecom background will be added advantage. Good Command on Formulas. VBA knowledge will be an added advantage. Knowledge of Billing / resource management/capacity palling / scheduling / Strong understanding of and experience in handling in domestic BPO operations Strong analytical skills. Ability to work in a flexible schedule Work location - Gujarat Mandatory: Experience of 8+ years in WFM/MIS. Contact - Ashish 7984995697 AG00587827@techmahindra.com RoleAssistant Manager/Manager -(NonTechnical) Industry TypeBPO / Call Centre / ITES Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education UG :Any Graduate in Any Specialization PG :Post Graduation Not Required, Any Postgraduate in Any Specialization Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required Key Skills resource planningdomestic bpoManager Wfmmanpower planningSchedulingmanager work force managementmanager wfm managementProject Billing