Job Description

Unique Power Technologies is hiring candidates for the below-mentioned position Customer Service Representative Responsibilities and Duties:- Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Required Experience, Skills and Qualifications:- Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Excellent communication and presentation skills English Knowledge Must eCommerce industry knowledge will be plus point