Job Description

Job description Job Duties Responsibilities: Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training and further continuation education, thereby optimize customer training experience On-site customer education at his/her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for standard systems and applications Professional application support to quickly process and resolve customer tickets, escalations and complaints, incl. error diagnosis and repair, trouble shooting Education: Radiology technician/radiographer (English) or university degree, Diploma / BSc / MSc Radiology Experience: At least 2-3 years of professional experience in a clinic or equivalent background involving clinical and medical technology expertise RoleAssistant Manager/Manager-(NonTechnical) Industry TypeElectricals / Switchgears Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryBack Office/Web/Transaction Processing Education UG :Diploma in Mechanical, B.Sc in Chemistry PG :MS/M.Sc(Science) in Chemistry Key Skills TrainingApplication supportCustomer satisfactionRadiologySiemensManager TechnologyHealthcareUPSTroubleshooting