Job Description

Tingling Hospitality invited applications for below-mentioned position Front Office Executive Responsibilities and Duties:- Job description:- Handling guest complaints and concerns in an efficient and timely manner. Have up to date information on daily room occupancy & Oversee VIP guests, arrivals and departures. Maintain up-to-date information on room rates, current promotions, offers, and packages. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Collect Guest feedback during guest departure along with his likes and dislikes. Perform basic cashier activities as and when required. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Give proper and complete handover to the next shift. Follow the house rules and policies laid down by the management. Must possess strong organization time management skills, attention to detail. A positive attitude and an outgoing personality is essential. The responsibilities listed are not limited to it but it may vary as per the management discretion.