Job Description

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. Respond to customer inquiries and problem escalations Understand the customer's query and provide assistance by logging service tickets thereby ensuring timely resolution maintain a thorough understanding of client process and policies Provide excellent customer service to our customers Meet process target standards with high Fatal error accuracy and Overall Accuracy Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment Candidate should be comfortable with 24*7 shift timings & 6 days working with rotational 1 weekly-off environment. We are looking for people with good communication skills and having basic knowledge about computers. BPO, KPO, CSO, CSA, CCE, Email, We are looking for people with good communication skills and having basic knowledge regarding networking and database concepts, Chat, Customer Care, Customer Care Executive, Customer Support Associate, Customer Service Representative, Process Associate, Senior Customer, Voice, Non Voice, Email, Chat, Backend, Backoffice, Technical, Non Technical, Technical support, TSE, Tech Support, Virtual Support, International BPO, Domestic BPO, BPO Jobs, Cognizant, Teleperformance, TechMahindra, Vertex, Eclerx, TCS, Wipro, Azure, Miscrosoft, Yahoo, Sutherland, Genpact, Tata Consultancy Services BPO, Wipro BPO, Aegis Limited, Serco Global Services, Infosys BPO, WNS Global Services, Firstsource Solution, Firstsource, Intelenet, Serco, Sparsh, Credence,customer service, bpo, customer care, customer support, call center, cce, csr, cse, customer care executive, voice process, operations, voice, outbound, customer service executive, technical support, customer support executive, csa, sales, calling, bpo non voice, Fresher, MCOM, MBA, MCA, BA, BCA, BBA, BE, BTech, We are looking for people with good communication skills and having basic knowledge regarding networking and database concepts.