HR trends are an important part of HR operations. HR trend depends on a lot of internal and external factors. These include market conditions, changing social dynamics, changing political dynamics, laws and legislations, predictive analysis etc. HR professionals predict and study these various trends to get an idea and decide on how the HR operations are going to take place.
HR trends are important both in terms of the welfare of the organisations as well as from the perspective of the employees.
2020 has been a roller-coaster year in terms of everything. It has changed the economic situation, changed the social dynamics and completely shifted how workplaces used to work. With almost all the entire planet in lockdown and confined to their homes, the work has shifted to the homes as well, and all work has gone digital. With all the workforce going digital, it is only natural that the HR trends will take a digital turn too. Let’s find out a few top HR trends in 2020.
Top 5 HR Trends in 2020
1. AI in The Recruitment Process
Artificial intelligence has made its way in the various sectors in the market. Be it baking, finance, health, marketing, retail, artificial intelligence has operations everywhere by substituting the traditionally used human labour.
In 2020, AI will also make its way in the HR hiring and recruitment process. It is not only supposed to be saving a lot of time but also supposed to yield more accurate results. Chatbots are going to be implemented in the recruitment procedure. This would largely eliminate the repetitive tasks of the recruiters by providing automated responses. Most applicants have several Frequently Asked Questions, and by employing the bot to answer them, the recruiters will save upon a lot of time that they can use somewhere else.
Screening and elimination of candidates will also become easier and faster. The job requirements of the candidate would be recorded by AI, and the candidates would be screened accordingly. Otherwise, to screen candidates for a single hire, it takes 20 hours on an average by recruiters. As an additional advantage, the AI-based recruitment will not only be faster but also more accurate due to the absence of human bias.
2. Implementation Of Data Analytics
Data analytics will make a striking presence in the HR trends in 2020. Instead of the observatory and recorded information, HR decisions will be guided by data-driven results. This can help HR professionals to attract potential best candidates for their jobs. Data analytics will also help in retaining talented employees. Employee absenteeism, turnover rate, level of engagement etc. will have tremendous scope to be recorded under data analytics. Studying and predicting these trends by analytics will give HR professionals a great added advantage.
Implementation of data analytics will have varied impacts on the HR domain. Employee satisfaction and experience can be greatly improved by the use of data analytics. This will eventually lead to greater productivity. Studying the trends will also help in reducing employee turnover rate. Planning of workforce and development of training can also be improved by the use of data analytics.
3. Employee Experience Platforms
Ensuring a good employee experience is not just important to the employees but also hugely important to the company. Just a good pay and a healthy work environment are not enough to keep the employees satisfied. With widespread digitalisation and such a great social forum, employees can anytime take to websites like Glassdoor and review their current company. The reviews can be based on their workplace policies, compensation, benefits, etc. If an employee is not satisfied, negative reviews on these forums can impact the goodwill of the company.
Hence improving the experiences of the employees is an important part to focus on. This is where changing HR trends come into play. This means that global experts suggest that implementing HR technologies can positively impact the experience of these employees.
Hence, Employee Experience Platforms or EXPs can be used. These help in managing and designing different kinds of employee interactions that take place across the company. EXPs will help a great deal in to economise on cost and time that help in the development of custom employee portals, developing backend integrated systems etc.
The EXP will also help in integrating several processes on a single platform. These include the development of career, administration of benefits, performance management, payroll management, onboarding procedures, etc. The EXP uses an intuitive procedure to perform these tasks. In totality, HR will see an amalgamation of HR and IT functions that would lead to higher productivity.
Also Read: 7 Workplace Rules for Happy Life
4. On The Job Training
Training is very important for the employees to understand the functions of the organisation and to be able to fit in with that. On the job training is an important part of the entire training procedure where the employees are provided hands-on training about how to perform their specific job roles to meet the various long term and short term goals.
However, in 2020, the traditions methods of training are most likely to be replaced by more technologically advanced ones. The companies can make use of augmented reality, virtual reality, gamification, etc. to provide training to their employees before they get on with their jobs.
5. Feedback Tools
Feedback is an important part of engaging the employees in an organisation. Engaging the employees also mean increasing the possibility of their retention and improving their satisfaction. Hence an important trend of 2020 in HR would be about employing feedback tools to increase employee engagement in the organisation. These tools would largely help in managing and tracking the concerns of the employees and thereby taking corrective measures.
All of these trends are based on predictive analysis and are not be trusted in blindsight about determining the functioning of a company. However, they are made by extensive studying of patterns, and other external factors and hence can be used as a framework upon which the operations will take place. These are created after analysis and in real-time should be implemented in steps after considering the needs and current status of the company.