Frequently asked questions by Job-seekers

Here’s a self guide for most queries of Job-seekers. If you have any query which is not mentioned below, feel free to get in touch with us at 9887890909 (Call/WhatsApp) between 10:00 AM – 07:00 PM (Monday to Friday)

  • How to create my account on www.zigsaw.in
  • Here’s a step-by-step guide
    • Goto www.zigsaw.in
    • Click on Sign-up at the top (and LHS for larger screens)
    • Enter your name, email address, mobile number (WhatsApp preferred) and a password of your choice
  • How do I upload/update my resume on the portal?
  • Here’s a step-by-step guide
  • Where can I see a list of available Jobs?
  • You can goto www.zigsaw.in/alljobs to view all available Jobs. 
  • How to apply on any Job
    • Goto the Job Details page of the Job of your choice.
    • Read through the Job-description and click on Apply for this Job at the bottom of the page
    • It will ask you for screening questions (if requested by HR) and your expected salary corresponding to the Job.
    • Fill in your responses and click on Apply for Job
    • You would receive a text message as a confirmation of receiving your Job-application.
  • How can I know if I have applied for any Job?
  • You would get a text message after you have applied for any Job. Moreover the Apply for this Job changes to Already Applied when you visit the Job Details page of the corresponding Job
  • How to verify my account?
  • Here’s a step-by-step guide
  • Where can I find my secret key required to verify your account?
  • Your secret key was emailed to you when you created your account. To find your secret key, here’s a step-by-step guide
    • Goto your email inbox
    • Search for “secret key”. You will come across a Welcome Email from Zigsaw Admin
    • You will find your 8 digit numerical secret key to verify your account
    • If you are still not able to find the secret code you can request the secret code by clicking on “Resend Verification Email” at www.zigsaw.in/verifyaccount Kindly note that emails can take upto 15 minutes to reach your inbox. If you still do not find the email, it might be because it has been wrongly marked as SPAM. Kindly check under the SPAM folder of your inbox to retrieve the email

  • Where can I check the status of my application?
  • Here’s a step-by-step guide
  • How to retrieve my password if I have forgotten my password?
    • Goto www.zigsaw.in/forgotpassword
    • Enter your email and click on submit
    • Kindly check your email for password. Kindly note that emails can take upto 15 minutes to reach your inbox. If you still do not find the email, it might be because it has been wrongly marked as SPAM. Kindly check under the SPAM folder of your inbox to retrieve the email
  • How to change my password?
  • I have applied for a couple of Jobs at www.zigsaw.in but haven’t received any call from Zigsaw. I am not sure what might be causing it. Can you help?
  • Whenever you apply for any Job, we usually take action on your Job-application within 48 hours of your application. The action would be informed to you via an email/SMS and can be viewed under the Application status tab at www.zigsaw.in/applicationstatus We only sometimes give a personal call/WhatsApp to shortlisted Job-seekers corresponding to their Job-application
  • The pages are not loading correctly at www.zigsaw.in What can I do?
  • It is sometimes caused by Browser cache and cookies. We recommend that you follow the below process
  • www.zigsaw.in is unusually slow. What can I do?
  • Sometimes we receive unusually high traffic and it becomes difficult for our modest IT infrastructure to handle it. You can try again in some time. That being said, we are currently working on upgrading our IT infrastructure to minimise such instances.

  • What happens when my Job-application was shortlisted by Zigsaw but I haven’t heard from the employer?
  • When we shortlist any application, it is forwarded to the official email address of the HR. If HR finds your application relevant, he/she would get in touch with you soon. However, if you haven’t from the HR/employer in 7-10 days, it usually means one of the below case
      • The HR was not impressed with the answers to the screening question provided by you.
      • The HR estimates that you are under qualified as per their expectations
      • The HR estimates that you are overqualified for the Job (might negatively impact stability)
      • The HR estimates that your salary expectations do not match their expectations from your skills/experience
      • They have already hired someone else or are in final talks with someone.
      • The position was filled internally.
      • The position went on Hold 
  • When I checked under www.zigsaw.in/applicationstatus  my application has been rejected for a lot of Jobs. Could you please help my application get shortlisted.
  • Job applications can be rejected by a lot of reasons but here is a list of top 4 reasons 
    • Lack of relevant Skills/Experience: The most prominent case of rejection happens because Job-seekers apply randomly on Jobs and without a clear understanding of the skills & experience required for any Job. Applying to random Jobs that do not match your skills reduces your credibility as a Job-seeker
    • Salary Expectations: Job market has grown very competitive in the last 3-4 years and sometimes unreasonable salary expectation wrt skills/experience can cause your application to be rejected
    • Lack of sincerity: A lot of times Job-seekers do not show up for the interview or back out in the middle of the recruitment process. Sometimes applications can be rejected if the Recruiter thinks you are not sincere enough for the role.
    • Interaction with the candidate: Sometimes although you check all points on a Recruiter checklist, the Recruiter does not find you suitable after an interaction with you.
       
  • I need help creating a resume. Could you help?
  • Here’s a step by step guide to creating your resume
    • Goto https://www.zigsaw.in/profiledetails
    • Carefully fill in your profile heading, education details, Work Experience (if any), your top skills, career aspirations, expected salary, preferred Job locations, hobbies, languages, favourite quote, profile picture
    • Goto https://www.zigsaw.in/myresume and download your resume from this page 
  • The mobile number I entered previously is no longer in use. Where can I update it?
    • Goto https://www.zigsaw.in/profiledetails.php
    • Enter your password for verification & the mobile number you would want us to contact you on.
    • Click on update and your mobile number would be successfully updated in our records 
  • I like what you guys are doing. How can I contribute?
  • You can volunteer to adopt any city & connect Job-seekers and employers in that city. We usually provide certificates on successful completion of your 2 months as a volunteer.  To start volunteering, email your intent to palash.zigsaw@gmail.com with a Resume/Cover Letter As a volunteer for a specific city, your role would be
    • Research Jobs in that city
    • Moderate Social Media communities of Job in that city
    • Drive engagement of Job-seekers & employers alike (via activities/competitions etc.)
    • Research relevant Job-seekers and connect them with the available opportunities
    • Recruit, train & pass the baton to the next batch of volunteers

 

  • I have a different query and would like to personally get in touch with you, how do I do so?
  • You can reach us on call/WhatsApp at 9887890909 and Jonal ma’am would be able to help you with any queries you might have. 
  • I would like to meet you guys in person. When can I do so?
  • We don’t usually take any offline queries, however, you can meet us at either of our branch offices in Udaipur on Saturday between 12:00 pm to 01:00 pm
    • Branch Office-1: 725, 7th Floor, Manglam Fun Square, Durga Nursery Road, Udaipur
    • Branch Office-2: F-19, 1st Floor, Manglam Fun Square, Durga Nursery Road, Udaipur

 

Wish you all the best for your Job-search. Hope you find your dream Job soon #beZigsawed

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