Job Description

• Greet and welcome guests as soon as they arrive at the office.

• Direct visitors to the appropriate person.

• Answer, screen and forward incoming phone calls.

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).

• Provide basic and accurate information in-person and via phone/email.

• Receive, sort and distribute daily mail/deliveries.

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

• Order front office supplies and keep inventory of stock.

• Update calendars and schedule meetings.

• Arrange travel and accommodations, and prepare vouchers.

• Keep updated records of office expenses and costs.

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.