Job Description

About the job

Want to make a difference and be challenged every day as part of one of the largest global semiconductor companies in the world? Maxim Integrated is a highly successful, $2.3 billion company with offices and manufacturing sites around the world. Within the next several months, Maxim Integrated and Analog Devices are anticipated to combine to create a company with $8B combined revenue, and enhanced product breadth and scope.

Now is the time to beat the crowd and join Maxim today as part of a team that pushes the boundaries of what’s possible. This merger will create the dream team of the analog and mixed-signal market with a combined engineering talent pool of over 10,000 engineers.

With the anticipated merger, you will have a significant opportunity for career growth with 15,000+ employees and $1.5 billion in combined R&D investment.

From the day we first opened our doors in 1983, we’ve attracted and nurtured some of the best problem solvers, creative thinkers, and innovators in the business. We develop the high-performance analog and mixed-signal electronic products that are in the latest cars, smartphones, wearables, hearables, gaming devices, robots, factories, IOT devices, the cloud, and more.

So what are you waiting for? Apply now to be part of this incredible future!

Job Description Summary

To lead and deliver an excellent and world-class IT application support services to Maxim users across the globe (24 x 7) remotely. To establish a level 1 and 2 application support model managed through a set of standard operating procedures, metrics. A unflinching focus on continuous improvements and delighting IT users world-wide with a prompt response and resolution aided by tools like root cause analysis

Job Description

Key Requirements:

• At least a bachelor’s degree in computer science or related field
• 10 to 15 years of Application Support delivery and management experience in a global multi-national company
• Proven experience in managing a 24x7 SLA-driven application support team; with a experience in managing the full cycle of incidents
• Experience in managing a team of at least 10 members
• Experience in at least one ticket management tool like Jira, Service Now, ZenDesk, B