Roles and Responsibilities:

• Work with key project decision makers, system owners and end-users to define business requirements and system goals while creating a high volume of BRDs).
• Publish, distribute, and ensure sign-off of the BRDs.
• Participate in various phases of the Software Development Life Cycle (SDLC) in order to understand business processes, issues and user requirements.
• Develop workflows and process diagrams in addition to participating in weekly status update meetings to gather/communicate changes in scope to development team.
• Provide and conduct test plans while documenting and presenting results.
• Identify and document system deficiencies and recommend solutions.
• Assist in the enforcement of project deadlines and schedules.
• Ensure the product is built according to the requirements while constantly identifying ways to increase product, system and application efficiency.
• Give proactive feedback regarding day-to-day operations and strive to improve performance.
• Provide weekly project status reports for management in a timely manner.
• Prioritize multiple tasks effectively and ensure issues are identified, tracked, reported on and resolved.
• Provide follow up with the end-users/customers ensuring business needs were met after project deployment.