Job Description

We are looking for a high-performing Sales Team Lead to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management

Responsibilities:

• Manage different CRM systems within the organization and for clients of the organization
• Facilitate business operations in the CRM systems for external as well as internal consumers
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Route qualified opportunities to the appropriate authorities for further development and closure
• Research accounts, identify key players and generate interest
• Perform effective online demos to prospects as and when required
• Close sales and achieve revenue objectives Participate in the construction of customer journey system in CRM, and continuously optimize the CRM systems specifications and relevant tools based on business needs.
• Development of testing strategies to guarantee the most efficient approach for the organization and its customers
• Making sure the customer database is correctly segmented for targeted marketing activities.
• Managing CRM related data flows and data mapping
• Liaising with the Digital Team to manage and improve data capture strategies.
• Providing clear direction to Front line managers and executives about CRM and PR activity SMS calls to e-mail
• Proactively offering ideas and insights to improve customers’ issues and challenges.
• Carrying out research to find new and innovative ways of engaging customers.
• Working on various lead engagement activities & automation in coordination with category and marketing teams
• Participate in primary and secondary market research
• Delegating tasks and set deadlines for your internal team.