Job Description

• The ideal candidate should have 10+ years of experience in Operation IT management or relevant BPO IT support
  Manager.
• Having good experience to managing IT team
• Job Description / Role Profile:
• Knowledge of Network Skills and their security and hardening VAPT
• Knowledge of Server Skills and their security and hardening and VAPT
• Knowledge of PRI/SIP, IP-PBX technologies
• Knowledge of AD/DC their security and hardening and VAPT
• Endpoint security and DLP process management
• Knowledge of ISO, GDPR Policy, and their implementation process
• IT auditing and reporting

Candidates’ Profile:

• Essential Qualifications: Bachelors/Marsters
• Desirable Qualifications: English, Hindi, and Kannada
• Additional Notes
  JD:
• Sound knowledge of ISO 2700 1: 2013, - Knowledge of NIST Cybersecurity Framework- Working knowledge of
  industry standards such as SOC1/SOC2/ HIPAA, PCI- Working knowledge of privacy standards such as GDPR/ CCPA -
• Working experience with tools such as ServiceNow, One Trust, or Cloud security knowledge will be a plus- Good understanding of Data Privacy and Protection.
• Designing Solutioning and Implementation of world-class IT Infrastructure - Data Center, WAN, LAN, and communications systems and related infrastructure along with partners
• Contract Management and SLA Management
• Define and roll-out out the IT Policies and Processes related to IT Infrastructure and End User Computing Devices
• Manage the security vendors' contracts for the development and implementation of security policies, protocols, plans, and procedures.
• Develop, implement and maintain comprehensive systems to monitor and enforce the company's security policies, procedures, and guidelines. Work with internal auditors and outside consultants to conduct thorough- and independent- physical and information security audits throughout the company.