Job Description

Job Title: Salesforce BA (3+ Salesforce Experience)
Key Skill Set Required:

• Needs analysis
• Eliciting requirements
• Business case definition
• Requirements writing
• Requirements review
• Flow and process diagramming
• Wireframing
• Business data analytics
• Problem solving
• Technical Skill Set Required:
• AppExchange
• Automation
• Collaboration
• Data management
• Reports and dashboards
• CRM
• Platform
• Sales and marketing

Responsibilities:

• creating an environment for open conversations, and clearly communicating information
  back out to the appropriate teams.
• understanding project goals and getting clarification on what stakeholders want to accomplish.
• reviewing requirements and getting a sense of how to accomplish their team’s business goals. They dive into more detail and use data insights to identify what the business needs to do to achieve the desired outcome.
• Analyzing and identifying options for solving business challenges.
• Implementing solutions and making sure it’s running smoothly and as expected. building training material to support the implemented solution, and records feedback to start eliciting requirements for the next iteration of the project, if needed