Education/Experience

• Job Requirements and Skills:
  
  
• Technical skills – IT operations managers should have extensive training on computer software to successfully lead IT departments
• Team leadership – Because they direct and lead teams of IT technicians, IT operations managers should be able to effectively manage IT personnel and set department priorities
• Process enhancement – In this role, IT managers develop and implement policies and procedures for the IT department, so some familiarity with assessing and improving processes is vital
• Communication skills – IT operations managers should also be strongly written and verbal communicators, able to communicate with team members, management personnel, and end-users throughout the organization
• Problem-solving skills – this role also requires excellent problem-solving skills, especially when it comes to directly addressing user issues with the software, hardware, and servers
• Budget management – IT operations managers oversee department budgets and capital expenditures, so they need strong financial management and budgeting skills
• Prior experience in the SAAS / Technology / Startup industry and knowledge of ISO 27001, NIST, CIS, PCI DSS, OWASP frameworks, GDPR, and other cyber security guidelines is required.
• Working knowledge of Cloud environments like AWS, GCP, Azure is required
• Working knowledge and implementation of IAM, SDLC, DevOps
• Establishing and working with DevOps team in Agile Methodologies
• Exposure to Agile methodologies, Cloud technologies

Required Experience:

• Minimum 10 years of experience in the IT field
• Minimum 5 years experience as IT Operations Manager
• Experience with Banking Industry / Fintech will be given preference
  Educational Qualification & Certification:
  
  
• Minimum B.Tech (IT) / BE. MTECH(Preferable)
• Those with Project Management Certifications will have preference