Job Description

Key Responsibilities

1. Itinerary Planning and Coordination:

&bull Develop and organize detailed travel itineraries based on client preferences and
requirements.
&bull Coordinate with suppliers including hotels transport providers and activity operators to
secure bookings and confirm arrangements.

2. Client Liaison and Support:

&bull Serve as the primary point of contact for clients providing exceptional customer service and
addressing any inquiries or concerns.
&bull Ensure clients receive all necessary travel documents itineraries and information in a timely
manner.

3. Logistics Management:

&bull Monitor and manage travel logistics including transportation accommodation and activity
schedules to ensure a smooth and enjoyable experience for clients.
&bull Handle any issues or changes that arise during the travel process providing prompt and
effective solutions.

4. Supplier Relations:

&bull Build and maintain strong relationships with local suppliers and partners to ensure highquality service and competitive pricing.
&bull Negotiate contracts and agreements with suppliers to secure the best terms and rates for
AKQ Bali and its clients.

5. Quality Assurance:

&bull Conduct regular quality checks on all services provided to ensure they meet AKQ Bali&rsquo s
standards of excellence.
&bull Gather feedback from clients and use it to continuously improve service offerings and
operations.

6. Administrative Task:

&bull Maintain accurate records of bookings payments and client communications.
&bull Prepare and process invoices receipts and other relevant documentation.