Job Description

Role Title:  Business Analyst (4+ year Experience)

Job Location:  Mumbai with future opportunity of KSA (On site)only Mumbai Candidate preferred immediate or 30 days’ notice period. 

Responsibilities:

• Collaborate with internal teams (e.g., Front Office, Risk, Operations) to gather and define client requirements, ensuring alignment with business and operational processes.
• Provide daily support for middle office technology platforms, including trade processing systems, risk management tools, reconciliation systems, and reporting platforms.
• Coordinate closely with the Front Office, Back Office, and IT teams to ensure system efficiency and seamless operational flow.
• Conduct thorough analysis and mapping of current middle office processes, identifying inefficiencies, gaps, and opportunities for enhancement in client services and operational workflows.
• Engage with clients to comprehend their needs, deliver regular updates, and address any issues or concerns promptly.
• Develop and maintain comprehensive documentation, including business requirements, process flows, and system specifications related to client management.
• Serve as a liaison between clients and internal teams to ensure smooth communication, issue resolution, and successful implementation of new processes or technologies.
• Perform data analysis to provide insights into client performance, identify trends, and support informed decision-making.
• Monitor and maintain data feeds, transaction flows, and system reconciliations to ensure accurate processing of trades, P&L, and risk data.
• Ensure the accuracy and timely processing of client transactions, reporting, and reconciliations.
• Support the implementation of new systems, enhancements, or product integrations to improve middle office operations and increase operational efficiency.
• Participate in the design, testing, and deployment of system upgrades and patches, ensuring minimal disruption to daily operations.
• Ensure adherence to operational workflows, including timely resolution of issues and escalations related to system functionality, trade lifecycle, and reporting.
• Maintain up-to-date documentation for system configurations, processes, and troubleshooting procedures.
• Collaborate with internal teams (e.g., trading, risk management, compliance) to understand business requirements and ensure systems meet operational needs.
• Assist in coordinating client onboarding, service enhancements, and ongoing relationship management efforts.
• Provide training and guidance to internal stakeholders regarding client-specific requirements, processes, and systems.
• Lead or participate in special projects focused on improving client-facing processes, technology integration, and service delivery.