Job Description

Skills and Knowledge - * Possesses excellent telephone sales skills * Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure * Knowledge of contractual agreements and legal implications * Knowledge of food trends, food and beverage composition and menu planning * Knowledge of food and beverage forecasting and attrition (Catering focused) * Knowledge of need time strategy as developed by Revenue Management * Strong customer and development and relationship management skills * Knowledge of group, extended stay, and transient business * Understands revenue management functions and account profitability * Effective decision-making skills Sales and Revenue Management - * Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. * Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Center. * Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals. * Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand, etc. and knows how to sell against them. * Closes the best opportunities for the hotel based on market conditions and hotel needs. * Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. * Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. * Effectively develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. * Effectively manages and develops relationships with key internal and external stakeholders. * Monitors same day selling procedures to maximize room revenue and control hotel occupancy. Minimum Educational Qualification :- MBA or Graduate