Job Description

1. JOB DETAILS: Position Title: Store Manager/Guest Delight Manager Reports to: District Manager Department: Operations 2. JOB PURPOSE: Overall operations of the Stores 3. KEY ACCOUNTABILITIES: 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2.Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3.Managing Store cost 4.To carry out staff meeting at periodic intervals & ensure motivation of the team. 5.Handling customer quarries & staff concerns. 6.Handling representative of various government bodies 7.Responsible for maintaining the various MIS reports like usage of food cost, sale report etc. 8.Ensure training of the team members 9.Build sales by implementing marketing strategy & Promotional Scheme effectively. 10.Plan and carry out Local sales marketing like door hanging, newspaper insertion, corporate calling etc. 4.QUALIFICATIONS, EXPERIENCE, & SKILLS: Hotel Management Experience – 5-6 years experience in Operations in field of FMCG/ QSR industry.