Job Description

1. JOB DETAILS: Position Title: Guest Delight Manager Reports to: District Manager Department: Operation Division: Operation Stores 2. JOB PURPOSE: To plan and carry out operations of the store,Maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 4. KEY ACCOUNTABILITY: ⨀Description Performance Indicators Production Planning & Ware housing ⨀Overseeing overall Procurement activities, implementing effective techniques to bring efficiency in operations, improve quality standards & achieve maximum cost savings. ⨀Handling stores operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the production & distribution process. ⨀Zero stock out situations ⨀Feedback from operations team ⨀Yield report  Internal & external Audits ⨀Commissary Scorecard ⨀Inventory Holding ⨀Supply Chain Management ⨀Sustaining the existing network & managing the supply chain for items, ensuring timely distribution of the merchandise to the stores. ⨀Monitoring availability of stock, making appropriate arrangements to ensure on time deliveries ⨀Managing logistics operations, involving and coordinating with various & other external agencies to achieve seamless & costeffective transport solutions. QUALIFICATIONS, EXPERIENCE, & SKILLS: ⨀Qualification – Hotel management or Food Tech ⨀Experience – 5-6 years experience specialised in field of retail / services industry with exposure to supply chain operations also for a period of Min 1 to 2 years.