Job Description

Votiko web development company invited applications for below mentioned positions Positions:- Customer Support Executive Job Description:- Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. • Should be able to answer to emails timely ensuring adherence to the process standards. • Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Education and Experience :- • Graduate or equivalent • Proficient in relevant computer applications • Required language proficiency, especially ENGLISH. Added advantage:- • Knowledge or some experience in a call center or customer service environment • Good data entry skills Skills:- * Strong problem-solving abilities on technical • Verbal and written communication skills • Listening skills • Problem analysis and problem-solving • Teamwork • High level of professionalism5 Working Days (Sat-Sun Off) Salary:- 15,000 to - 30,000.00 /month Location:- Majura Gate, SURAT