Job Description

check-in and ensure that tickets and travel documents(passport,visas (if req), etc) of pax are valid. Validate E-Tix pax identity and documents. Through check-in pax if applicable. Report blacklisted documents to the seniors immediately. Check for the cabin baggage and oversized and excess baggage. Weight and determine excess baggage, issue excess baggage tickets, and collect excess baggage charges. Carry out the carriers seat allocation or selection system, issue boarding pass, detach flight coupons. Ensure that frequent flyer programs of the airlines are professionally handled. Handle denied boarding process and compensation. Direct passengers through controls to departure gate. Make boarding announcements and manage the boarding process, manage upgrades and downgrades, handling stand by list, reconciliation of passenger numbers with aircraft documents prior to departure. Collect airport and any other service taxes applicable. Directs passengers from aircraft through con