Job Description

Department: Sales
Direct Reporting To: SALES MANAGER

Direct Reportees: -
New Position/ Back Fill: New

No. of openings: 1

Job Purpose : CRM Executive manages a portfolio of customers within a defined sales geography. The role is accountable for Establishing relations with customers through high standards of customer service with a personalized approach.

Responsibilities:

CRM avtivity by phone and email.
& bull Attracts potential customers by answering product and service questions suggesting information
about other products and services..
& bull Develop world class partnerships and relationships with large customers.
& bull Opens customer accounts by recording account information.
& bull Maintains customer records by updating account information.
& bull Resolves product or service problems by clarifying the customer s complaint determining the
cause of the problem selecting and explaining the best solution to solve the problem

Requisite Skills:

Excellent communication skills
& bull Customer Relationship.
& bull Ownership and Team spirit
& bull High Degree of Integrity
Desired Skills:.

Problem Solving Skills & bull Excellent communication skills in English

Education:Any Graduate - Any Specialization ( English Medium)

Relevant Experience:1year
Total Experience: 1 to 3 Years
Will travel? N/A

Gender: Male
Owns Vehicle: Yes

PF - Yes / No: Yes

Preferred Domain:Industrial product sales