Job Description

Qualifications & Exposure:

• 12th Pass and Above. Freshers / with min 6 months – 2 to 3 years of experience in handling F&B Retail unit as a Team Member / Hostess/ Stewardess.
• F& B Retail or related industry exposure.
  
  Salary:₹8509.00 to ₹9509.00 /month
  
  Duties & Responsibilities:
  
  
• Adhering to work timing and duty roster assigned by the Restaurant Manager
• Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at the outlet.
• Adhering to the grooming and personal hygiene standards.
• Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries.
• Taking Orders from walk-in and take away customers.
• Cash Desk Operation & Cash Settlements from the customers
• Adhering to all the SOP’s at the outlet level
• Upselling with various add-ons & beverages
• Maintaining Outlet Hygiene and Cleanliness
• To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
• To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s
• Should ensure that company assets provided to the store are well-maintained
• Escalate integrity issues
• Escalate Customer Complaints to the Restaurant In charge
  
  Knowledge, Skills & Abilities:
  
  
• Effective communication & influencing skills
• Ability to work in a Team
• Excellent customer handling skills
• Customer Service Orientation
  
  Job Types: Full-time, Part-time
  
  Job Types: Full-time, Regular / Permanent
• Work experience: 1 year (Preferred)