Job Description

Job description So, what does a Jira Admin really do? Think of yourself as someone who will be responsible for the implementation and support of Atlassian Jira. Proficiency is required in administering day-to-day activities in maintaining Jira. Candidate will also be required to conduct training sessions as and when needed whereas different areas of focus will include - working with the Jira clients in creating custom fields, Jira Agile Boards, workflows etc. Key Roles and Responsibilities: Gather the requirements of the end users, provide a solution and implement the best possible solution along with able to set up projects and complex workflows, etc. Work closely with development teams to implement Agile methodology using Jira. Assist with project administration and Agile Board configurations. Manage user provisioning and access. Responsible for timely maintenance of Jira tool. Provide technical support and troubleshooting for integrations with tools like Git, TFS and Build tools like Jenkins, etc. The person will need to work closely with our Cloud Support Team that supports the infrastructure (patches/ upgrades, monitoring) (if needed) Qualifications: Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. 5+ years of experience in working with Atlassian products like Jira, Confluence, BitBucket etc. Very strong background in Administering JIRA including maintenance/upgrades, configuration, developing, testing, and deploying complex workflows - multiple projects, issues types, automatic status transitions, email triggers across environments, managing Jira plugins, etc. Agile Program Management, Bug Life-Cycle Management, SDLC design advice using JIRA. 3+ years of experience in working with Build tools like Jenkins, Bamboo and with centralised and distributed repositories. 5+ years of experience in Agile and Waterfall development methodologies. Proficient in creation of user documentation. Strong analytical and debugging skills. Must be a team player. Must have good communication skills (oral and written). RoleSystem Administrator Industry TypeBPO / Call Centre / ITES Functional AreaIT Software - Application Programming, Maintenance Employment TypeFull Time, Permanent Role CategoryAdmin/Maintenance/Security/Datawarehousing Education UG :Graduation Not Required PG :Any Postgraduate in Any Specialization Doctorate :D