Dear All,

We are having an urgent opening for Technical Support Engineer (Male) in Gujarat (A.

LOCATION: Ahmedabad

EXP: 1 TO 2 YEARS

Job Description

• Install and configure the computer applications
• Monitor and maintain computer networks
• Maintain good and smooth communication with customers through different channels like web, email, and phone
• Prioritizing and managing the workflow
• Troubleshooting, diagnosing and resolving the issue
• Maintaining procedural documents and reports
• Ability to learn and work on changing technologies
• Respond to customer's calls, emails and act accordingly regarding issues
• Establish and maintain a good working relationship with customers and other professionals
• Strong communication skills both written and verbal to interact confidently with clients
• Great analytical and problem-solving skills help in resolving the issue faster
• Strong troubleshooting, diagnosing skills to resolve technical issues
• Good knowledge of computer systems, mobiles, and other techs
• Strong customer focus and technical knowledge of the company products or services
• Visit the client's location and solve the queries of them.
• It's totally a field job.