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Zigsaw

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Customer Support Executive

Job Description

Dedicated Customer Support Executive to work as a full-time employee for handling Outgoing and incoming calls for one of our projects, where the Customer Support Executive needs to make calls.

Only Female Candidates are Required


Roles and Responsibilities 
· Manage large amounts of outgoing and incoming calls
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid, and complete information by using the right methods/tools
· Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts, and file documents
· Follow communication procedures, guidelines, and policies

Requirements: 
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
· Familiarity with CRM systems and practices
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skills
· Ability to multi-task, prioritize, and manage time effectively
· Familiar with Gujarati, English, and Hindi Language.

   

Education/Experience

Experience- 6 Months to 1.5 Years

About the Company

  • Company Name: Recruitment Specialist ~ Kashish Ansari
  • About the company: This is Kashish Ansariworking with Zigsaw as a Recruitment Specialist. I specialise in recruitment for Automobile industry, non-IT Sales, Customer Support roles at Zigsaw. If you are looking for Jobs in the above domain OR for any query related to the above Job, kindly reach to me on Call and WhatsApp at 7900846920 OR E-mail your resume at kashish.ansari@zigsaw.in

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