Employee Attrition – Types & meaning

Meaning of Employee Attrition

Employee attrition is a situation that occurs when an employee leaves the organization. Why does employee attrition occur? Reasons for employee attrition may be voluntary or involuntary. In the former, initiation for attrition is taken place by the employee himself or herself. The latter is the situation where the employer initiates to separate an employee. Namely, that can be positive employee attrition or negative employee attrition. Employee attrition has got both positive and negative impact on the company as well.

Positive Attrition

Positive attrition refers to staff turnover that actually benefits the organization. Whereas negative employee attrition Is when employees are laid off because they are being productive or the organization is developing a poor company culture. Positive attrition has proven useful for organizations because the company can save the extra cost by cutting out the poor performers. It is also a positive attrition when a non-performing employee separates the organization on his or her own will due retirement or getting a better opportunity

Negative Attrition

Negative attrition refers to the loss of an employee the organization would like to keep. For negative attrition, the business loses productivity and involves high cost for the company to sustain the existing employees. Negative employee attrition is one of the top Challenges for HR. HR Managers should proactively engage its Top Performers with Employee Engagement Activities to reduce Negative Employee Attrition

Irrespective of whether an attrition is positive OR negative, attrition should be done on a good note that maintains a cordial relationship between the the organization. Employee Separation should always be an amicable. A non friendly employee separation can not only create chaos, but also effect the morale of the existing employees

TYPES OF EMPLOYEE ATTRITION:

 VOLUNTARY Attrition:

Voluntary employee attrition occurs when the employee decides to terminate his or her relationship with the organization on his or her own will. Quits and retirement are the most manifestations of voluntary employee attrition.

  • Employee QUITS:

An employee decides to quit or resign when their level of dissatisfaction with the present job is high, or a more attractive alternative job is awaiting the individual. One of the major reasons for dissatisfaction among employees is the job itself or the extrinsic factors involved in a job, such as company policy, lack of compensation, health, spouse relocation, and the like.

During the economic boom, jobs are available in plenty. Competent people get multiple offers at any given time. Some of the employees who are incredibly loyal and committed to the organization stay with the organization. But the majority of employees on getting more attractive offers accept it and prefer to leave the company. Organizations often encourage or initiate quits through cash incentives. Also, called the voluntary retirement scheme (VRS), these employee separations are resorted to when organizations are experiencing losses, not strictly voluntary.

  • Employee RETIREMENTS:

Retirements generally occur when employees reach the end of their careers. The age for an employee superannuation difference. In states, it is 58 years, and in the central government, it is 60. Many governments have reasonable limits to 60 and 62, respectively, as there is no shortage of skilled people to fill up the vacant jobs. Retirement differs from quits. When the employee superannuates and it’s time for them to leave the organization, several benefits are offered to the employee. But an employee who quits is denied such privileges. Second, retirement occurs at the end of an employee’s career, but the quit is not time-specific. Third, retirement is not likely to leave any corporate bad blood behind the retiree, but a quit might result in hurt feelings with the employer.

INVOLUNTARY Attrition:

Employee Termination Reasons: Employees Resort to terminate the employment contract with employees for at least three reasons

  1. The organization is unable to maintain the existing labor because of going through a lean period 
  2. Initial faulty hiring results in a mismatch between job and employs fit 
  3. Employee exhibits deviant behavior by vitiating the environment around 

Discharges, layoffs, retrenchment, or rightsizing could be the standard methods of involuntary employee attrition initiated by the employer.

  • Employee DISCHARGES

Discharge occurs when the employer discovers that the employee is no more productively serving the organization. Discharge is also widely referred to as termination, should be aimed to be avoided as far as possible. Any termination is a reflection of the company’s HR system. Also, termination is an expensive affair because the firm has to seek a replacement, hire, and train the new candidate. Finally, a discharged individual is likely to fowl mouth the company. Discharge should be one’s last resort. 

  • Employee LAYOFFS 

A layoff is a temporary separation of the employee at the instance of the employer section 2 (KKK) of the industrial disputes act 1947 denies the officer failure refusal or inability of an employee to give employment to a worker whose name is present on the roles but who has not been retrenched. A layoff may be for a definite period on the expiry of which the employer will recall the employer for duty. It may extend to any length of time; with the result, the employer is not able to estimate anymore to recall his or her employees.

A layoff may be occasioned by one of the following reasons:

    1. Shortage of coal power or raw material
    2. Accumulation of stocks
    3. Breakdown of machinery
    4. Economic recession
    5. For any other reason
  • Employee DISMISSAL/Employee DISCHARGE

Whether termination of employment is initiated by the manager, it’s called dismissal or discharge, which may be a forceful step and may be taken once careful thought is given. A dismissal has to be supported by fair and sufficient reasons.

The following reasons cause the dismissal of an employee:

    1. Excessive absence
    2. Serious misconduct
    3. Inaccurate statement of qualification at the time of employment
    4. Theft of the company’s property.

Dismissal shall be the last step and may be resorted to after all the efforts in celebrating the employees have failed.

  • Employee RETRENCHMENT

Retrenchment, too, results in the separation of an associate worker from his or her employer. It refers to the termination of employees’ service because of the replacement of labor by machines or the closure of a department due to the continuing lack of demand for the products manufactured in the particular department of the organization. Retrenchment like layoff entitles the employee to section 25f of the industrial disputes act 1947, is equivalent to 15 days average reimbursement for every completed year of continuous service. However, retrenchment differs from sacking in this that in the latter, the employee continues to be within the employment of the organization and is sure to be recalled post the period of layoff. Entertainment employee sent home for good, and his or her connection with the company are severed immediately.

Retrenchment differs from dismissal as well. A worker is discharged as a result of his or her fault. Retrenchment, on the other hand, is forced on both the employer and its employees. Moreover, a retrenchment involves the termination of the service of many staff however, dismissal typically involves the termination of the service of 1 or 2 staff.

  • Employee VOLUNTARY RETIREMENT SCHEME

Voluntary retirement scheme VRS is yet one more type of separation. In the early 1980, companies both in the public and private sectors, they have been sending home surplus labor for good, not strictly by retrenchment, but by a noble scheme called the VRS. Euphemistically all the golden handshake plans—handsome compensation of pay to those workers to leave.

A lot of people are going to lose their Jobs to coronavirus. Do you agree?

As Ravi Venkatesan calls this it could be a “Mass extinction of enterprises and jobs.”

Although a pessimistic outlook, but this is what it could be should the situation persist for 2-3 months. Not just a lot of employees, but also organizations could go under. “Point that is really terrifying is that you can see companies like Boeing & Mcdonalds go down,” mentions Ravi Venkatesan in another excerpt of a podcast series Outliers

Coronavirus was diagnosed in 885,924 people & has already claimed 44,220 lives across the globe. The mayhem of Covid19 is going to go beyond just lives and it is going to take away a lot of Jobs & businesses as well.

In India, the country has gone into lockdown and a lot of employees are already asked by their employers to take a sabbatical from work. Let us look at some examples

  • Tourism & Hospitality Sector: “Tourism industry in India is staring at bankruptcies, closure of businesses and mass unemployment. Seventy percent out of a total estimated workforce of 5.5 crores (direct and indirect) could get unemployed” according to The Federation of Associations in Indian Tourism & Hospitality
  • Aviation Industry: In words of Ronojoy Dutta, CEO, IndiGo “I cannot think of another crisis that has engulfed the entire world with its speed and penetration into the lives of every single human being on this planet”
  • Retailers, Automobile Industry, Restaurants & the Entertainment Industry:  Since these industries have huge Fixed Costs, a lot of them could face really tough times going forward.
  • While the Covid has killed the demand for a lot of Jobs temporarily, the industries that depend on Blue Collar employees would feel the heat even after the demand is restored due to the vast movement of manpower.
  • A lot of companies could take decisions that can be difficult in the short-term, but necessary in the long-term. Smaller organizations would have to layoff staff and put hiring on freeze to save their balance sheets. Payment cycles for all business would be affected due to the lockdown.
  • Small service businesses OR Businesses that operate on narrow margins would be the worst hit. Look at the gravity of the situation from the perspective that MSME’s employ ~ 110 crore individuals & adds 1.3-1.5 Cr Jobs annually. Can you imagine the impact?
  • The economic slowdown was already affecting businesses negatively. Oyo recently laid of 2000 employees, Zomato 500. The Coronavirus pandemic could be final nail in the coffin, as Barclays estimates that the lockdown could bring the growth down to 2.5%. Overall, this would affect the spending capability of the citizens & could worsen the situation. In the words of our honorable Prime Minister, Mr. Narendra Modi this pandemic has the potential to move us behind decades.
  • A lot of companies would resort to hiring freezes. While numbers from India might not be accurately available, Goldman Sachs estimates that the Jobless claims in the USA could be 4 times the maximum of what they were during the 2009-2010 recession. What should also be noted is the comparison of Healthcare Facilities per capita in India Versus that in the USA to fight the pandemic. 
  • While the situation is not all gloomy a lot of Jobs could be created in AI, Data Science, Robotics, Automation & healthcare. A lot of us would have to upskill to keep up with the pace of the change

The good thing could be this quote by Friedrich Nietzsche What Doesn’t Kill You Makes You Stronger !!

What do you think about the impact Covid19 could cause?